Taichung Station Branch FAQ
FAQs
Clearly categorized information on booking, check-in, facilities, transport, and policies, ensuring peace of mind before your trip.
QUESTION GUIDE
Common questions answered upfront for a smoother check-in.
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FAQ CATEGORY
Booking
How do I know if my booking is confirmed?
Why can't I select my preferred room type when booking on the official website?
Will my credit card be charged when booking on the official website?
Can I book by phone or Line message?
To pay your deposit via credit card, please book directly on our official website.(Click to go to the booking page)。
For same-day check-in, please call us directly to inquire and reserve a room.
For other questions, please contact us by phone anytime.
Can extra guests be added to a double room?
Do you offer group discounts?
Can I book without a credit card?
Official Line ID: @885hstlx (Click to add)
Do you offer monthly rentals?
Go to booking page
Can I use the National Travel Card?
Fooyee Hotel National Travel Card merchant inquiry page:Click to inquire
Official booking page: Go to booking page
FAQ CATEGORY
Check-in
Can I get a refund if I cancel my booking?
1. Free cancellation for notices 3+ days prior.
2. 50% of total room rate charged for notices 1-2 days prior.
3. 100% of total room rate charged for same-day cancellations or no-shows.
4. No cancellations or refunds after check-in.
Note: For stays including Dec 29, Dec 30, Dec 31, and Lunar New Year Day 1, 2, 3, the full room rate will be prepaid/pre-authorized. Cancellations forfeit the deposit, but it can be used within one year.
Can I check in early if I arrive ahead of time?
What if I arrive very late at night?
FAQ CATEGORY
Facilities & Services
Do rooms have private bathrooms?
Are hairdryers provided in rooms?
Are there desktop makeup mirrors in rooms?
Can I borrow a baby crib, bathtub, and bottle sterilizer?
Is hot water available during limited hours?
Is there a washing machine for laundry?
Can I store my luggage?
Are towels, toothbrushes, and slippers available?
Important: EPA regulations:
Effective November 1, 2024, in compliance with regulations, disposable amenities such as toothbrushes, combs, razors, and shower caps will no longer be complimentary. Each item is available for purchase at NT$5-10 if needed.
Is breakfast available?
FAQ CATEGORY
Transportation
Is parking available?
Can I bring my bicycle into the room?
What's the address for Fooyee Hotel Taichung Station?
FAQ CATEGORY
Other
Can guests under 18 check in for a stay or hourly rest?
Guests under 18 checking in between midnight and 5 AM for a stay or hourly rest must meet one of these conditions:
- Accompanied by an adult relative or friend; or
- Present a parent/guardian consent form; or
- Have a valid reason and provide supporting documents.
Valid reasons include:
- Taking an exam (admission ticket required)
- Participating in a competition or selection (proof required)
- Foreign tourists visiting Taiwan (passport required)
- Internship (proof required)
These restrictions do not apply if your stay/rest is outside of midnight to 5 AM. For questions, please contact us on Line.
Can I get an invoice and tax ID for the room charge?
Can I retrieve items I left behind during my stay last month?
I left an item at Fooyee Hotel. Can you mail it back to me?
Still have questions?
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