FAQs

You'll receive a booking confirmation email within 10 minutes. If not, please check your spam folder.

Please check for minimum stay restrictions. If none, the room type is likely booked.

Credit card details are for guarantee only; no charges are made. Payment is due on-site by cash or card.

To pay your deposit via bank transfer, please contact us via Line to book.(Click to join our official Line)。
To pay your deposit by credit card, please book directly on our official website.(Click to go to booking page)。
For same-day check-in, please call us directly to reserve a room.

For other queries, please contact us by phone anytime.

Some double rooms can accommodate extra guests. Please refer to ourRoom Types。

For group discounts, please email, Line, or call us.

Yes, you can. Please book via our official Line and complete the bank transfer within three days.
Official Line ID: @885hstlx (Click to add)

We offer long-stay discounts for 30+ days. Select your dates on our official website's booking page; the discount will apply automatically for stays over 30 days.
Click to book now

Yes. Book directly on our official website. Credit card details entered during booking are for reservation only; pay with your National Travel Card upon arrival.
Fooyee Hotel National Travel Card affiliated merchant inquiry page:Click to inquire
Official website booking page: Click to book now

As per the Executive Yuan Consumer Protection Committee's standard contract, for bookings with 'prepaid full room rate' or 'credit card authorization for full room rate deduction', the prepaid amount will be refunded proportionally within 3 days:
1. Free cancellation if notified 3 days or more in advance.
2. 50% of total room rate charged if notified 1 or 2 days in advance.
3. 100% of total room rate charged for same-day cancellation or no-show.
4. No cancellation or refund after check-in.

Note: For stays including December 29th, 30th, 31st, and Lunar New Year's Day 1, 2, 3, the 'full room rate' will be prepaid/pre-authorized. No refund for cancellations, but the amount can be used within one year.

Our check-in is 3 PM. Early arrivals can store luggage free of charge. Paid early check-in is also available. Check-out is 11 AM; late check-out can be arranged flexibly. Early check-in or late check-out costs an additional NT$200 per hour. For longer extensions, please inform us in advance.

We offer 24-hour check-in. If arriving late, please inform us in advance for a smooth check-in.

All rooms, except dormitories, have attached bathrooms.

All rooms, except dormitories, come with professional, high-power hairdryers. Click to view hairdryer model

We offer professional LED tabletop makeup mirrors that simulate natural light for perfect makeup application. Free to use, but limited in quantity; please contact us immediately after booking to reserve.

For parents with infants, we offer complimentary baby cots (for under 2s, in suitable rooms), baby bathtubs, and bottle sterilizers. Limited availability, so please reserve in advance.

No, hot water is available 24/7, ensuring a comfortable shower anytime you arrive!

We don't have washing machines, but coin-operated laundromats are available nearby.

Our 24-hour luggage room allows self-storage for early arrivals or after check-out. Overnight storage costs NT$50/day.

All room types, except dormitories, include large and medium bath towels, shampoo, shower gel, paper slippers, bottled water, coffee/tea bags, and slippers.
Please note: As per EPA regulations:
From November 1, 2024, in compliance with regulations, complimentary disposable amenities will no longer be provided. This includes personal hygiene items like toothbrushes, combs, razors, and shower caps. Each item costs NT$5-10 and can be purchased if needed.

We do not offer breakfast. Many breakfast options are available near the hotel for your convenience.

The hotel has limited parking spaces, available on a first-come, first-served basis. Reservations are not accepted.

Unpacked bicycles cannot be brought into rooms. For unpacked bicycles, the hotel will arrange indoor storage to ensure their safety.

No. 165, Chenggong Rd, Central Dist, Taichung City

Guests under 18 staying or resting between 00:00 (midnight) and 05:00 (5 AM) must meet one of the following conditions:

• Accompanied by an adult relative or friend; or
• Present a parental/guardian consent form; or
• Have a valid reason and provide supporting documents.

Valid reasons include, but are not limited to:

1. Taking an exam (exam admission ticket required)
2. Participating in a competition or selection process (relevant proof required)
3. Foreign tourists visiting Taiwan (passport required)
4. Internship (relevant proof required)

These restrictions do not apply if the stay/rest period is outside 00:00 (midnight) to 05:00 (5 AM). For queries, please contact us via Line.

Cash and credit card payments made on-site will receive an invoice. A Uniform Invoice Number can also be provided if needed. (For bookings made via other platforms like Expedia and Agoda, the hotel cannot issue an invoice; please obtain it directly from the booking platform).

We only keep lost and found items for one week. We apologise. To reconfirm if your item has been found, please email us with a detailed description of its appearance and the possible location where it was lost.

If a lost item is found, we can ship it to your specified address. This will incur shipping costs plus a service fee ranging from NT$100-300. We will request your credit card details for payment.

Call us +886 (4) 2223-5000 (Click to call) Or Email us