Wenxin Zhongqing FAQ
FAQs
Clear categories for bookings, check-ins, facilities, transport, and policies, ensuring peace of mind before your trip.
QUESTION GUIDE
FAQs organised for a smoother check-in.
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FAQ CATEGORY
Bookings
How do I know if my booking is confirmed?
Why can't I select my desired room type when booking on the official website?
Will my credit card be charged when booking on the official website?
Can I book by phone or Line message?
For credit card deposit payments, please book directly on our official website.(Click to go to the booking page)。
For same-day bookings, call us directly to check availability and reserve your room.
For other questions, please call us anytime.
Can an extra bed be added to a double room?
Do you offer group accommodation discounts?
Can I book a room without a credit card?
Official Line ID: @928wktei (Click to add)
Do you have short-term monthly rental plans?
Click to go to the booking page
Can I use the National Travel Card?
Fooyee Hotel National Travel Card merchant inquiry page:Click to inquire
Official website booking page: Click to go to the booking page
FAQ CATEGORY
Check-ins
I want to cancel my booking. Is a refund possible?
1. Free cancellation if notified 3 days or more in advance.
2. 50% of total room rate charged if notified 1 or 2 days in advance.
3. 100% of total room rate charged for same-day cancellation or no-show.
4. No cancellations or refunds after check-in.
Note: For stays including December 29, 30, 31, and Lunar New Year's Day 1, 2, 3, the full room rate will be prepaid or pre-authorized. No refunds for cancellations, but the booking can be re-scheduled within one year.
Can I check in early if I arrive before time?
What if I arrive very late at night?
FAQ CATEGORY
Facilities & Services
Do rooms include private bathrooms?
Are hair dryers provided in the rooms?
Are tabletop makeup mirrors available in rooms?
Are baby cots, bathtubs, and bottle sterilizers available for loan?
Is hot water available for limited hours?
Are washing machines available for laundry?
Can I store my luggage?
Are towels, toothbrushes, and slippers provided?
Please note: As per EPA regulations:
Effective November 1, 2024, in compliance with regulations, complimentary disposable amenities like toothbrushes, combs, razors, and shower caps will no longer be provided. These personal hygiene items can be purchased for 5-10 yuan each if needed.
A hot and cold water dispenser is available for free use in the 1F lobby.
Is breakfast provided?
FAQ CATEGORY
Transport
Which MRT station is Fooyee Hotel Taichung Wenxin Zhongqing near?
Is there an attached parking lot, or are there other parking options nearby?
Can heavy motorcycles be parked?
Can bicycles be parked in the room?
How long does it take to walk from Fooyee Hotel to the MRT station?
What is the address of Fooyee Hotel Taichung Wenxin Zhongqing?
FAQ CATEGORY
Other
Can guests under 18 stay or rest at the hotel?
Guests under 18 staying or resting between midnight (0:00) and 5:00 AM must meet one of the following conditions:
- Accompanied by an adult relative or friend; or
- Present a parent/guardian consent form; or
- Have a legitimate reason and provide relevant supporting documents.
Legitimate reasons include, but are not limited to:
- Taking an exam (admission ticket required)
- Participating in a competition or selection test (relevant proof required)
- Foreign tourists visiting Taiwan (passport required)
- Internship (relevant proof required)
These restrictions do not apply if the stay/rest period is outside 0:00-5:00 AM. For any questions, please contact us via Line.
Can an invoice with a uniform tax ID number be issued for room charges?
Can I retrieve items I forgot during my stay last month?
I left items at Fooyee Hotel. Can you mail them back to my address?
Any other questions?
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