Yizhong FAQ
FAQs
Clearly categorized information on bookings, check-ins, facilities, transport, and policies for a worry-free trip.
QUESTION GUIDE
Common questions answered in advance for a smoother check-in.
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FAQ CATEGORY
Bookings
How do I know if my booking is confirmed?
Why can't I select my desired room type when booking on the official website?
Will my credit card be charged when booking on the official website?
Can I book by phone or Line message?
To pay a deposit via credit card, please book directly on our official website.(Click to go to the booking page)。
For same-day check-in, please call us directly to inquire and reserve a room.
For other questions, please contact us by phone anytime.
Can an extra bed be added to a double room?
Do you offer group discounts?
Can I book without a credit card?
Official Line ID: @128lugfd (Click to add)
Do you offer monthly rates?
Click to book now
Can I use the National Travel Card?
Fooyee Hotel National Travel Card Merchant Inquiry Page:Click to inquire
Official Booking Page: Click to book now
FAQ CATEGORY
Check-in Questions
I want to cancel my reservation. Can I get a refund?
1. Cancel 3+ days prior for a full refund.
2. Cancel 1-2 days prior, 50% of the total room rate will be charged.
3. Same-day cancellation or no-show, 100% of the total room rate will be charged.
4. No cancellations or refunds after check-in.
Note: For stays including December 29, 30, 31, or Lunar New Year's Day 1, 2, 3, the full room rate will be prepaid/pre-authorized. No deposit refunds for cancellations, but credit can be used within one year.
Can I check in early if I arrive ahead of schedule?
What if I arrive very late at night?
FAQ CATEGORY
Facilities & Services
Do rooms have private bathrooms?
Is there a hairdryer in the room?
Are tabletop makeup mirrors available?
Can I borrow a baby crib, bathtub, or bottle sterilizer?
Is hot water available during limited hours?
Is there a washing machine for laundry?
Can I store my luggage?
Are towels, toothbrushes, and slippers provided?
※Note: EPA regulations:
Effective November 1, 2024, in compliance with regulations, disposable amenities such as toothbrushes, combs, razors, and shower caps will no longer be provided free of charge. Each item costs NT$5-10 and can be purchased if needed.
Is breakfast provided?
FAQ CATEGORY
Transportation
Is there a parking lot on-site, or are there other parking options nearby?
Can bicycles be stored in the room?
What is the address of Fooyee Hotel Taichung Yizhong?
FAQ CATEGORY
Other
Can guests under 18 stay overnight or for a short rest?
Guests under 18 staying overnight or for a short rest between 0:00 AM and 5:00 AM must meet one of the following conditions:
- Accompanied by an adult relative or friend; or
- Present a parental/guardian consent form; or
- Provide valid reasons and supporting documents.
Valid reasons include, but are not limited to:
- Taking an exam (exam admission ticket required)
- Participating in a competition or audition (relevant proof required)
- Foreign tourists visiting Taiwan (passport required)
- Internship (relevant proof required)
If the stay/rest period is outside 0:00 AM to 5:00 AM, the above restrictions do not apply. For questions, please contact us on Line.
Can I get an invoice and a uniform invoice number for the room fee?
Can I still retrieve items I forgot during my stay last month?
I left an item at Fooyee Hotel. Can you mail it back to my address?
Have more questions?
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